Contact & Support
Need help with your CV, payment confirmation, or privacy request? Our team is here to assist you.
WhatsApp Support
For quick assistance with bot prompts, payments, or file delivery.
Email & Complaints
For formal complaints, billing inquiries, or NDPA data deletion requests.
support@qucen.co
Customer Complaint & Redress Process
In compliance with the Federal Competition and Consumer Protection Act (FCCPA 2018), ApplyCraft operates a transparent grievance redress workflow:
Send details & Paystack reference to support.
Receive ticket receipt within 24 hours.
Our technical/support team investigates the transaction or log.
Full resolution or refund issued within 24 to 48 hours.
Business Contact Details
Legal Entity: Qucen (Trading as ApplyCraft)
Registered Address: Lagos, Nigeria
Support Phone / WhatsApp: +234 807 253 8196
Data Protection Office: support@qucen.co